Bilingual Customer Service Specialist – Bogotá

You're the missing piece of the TOP Team!

At Teleperformance, we're looking for an Expert in Customer Service. You will have direct contact with users through various communication channels (calls, chat, email), promoting the client and their company. You will maintain a constant knowledge of the client's services or products and follow up on them. This is the perfect opportunity for an empathetic, respectful, and proactive person, capable of resolving situations with a positive attitude.

This is what you will do:

• Provide excellent service to all customers with a friendly and direct approach.
• Promote the client's company by showcasing their products and services.

• Handle sensitive customer data with the utmost care and confidentiality.

The TOP Team is looking for someone who:

• Is a high school graduate.
• Is available to work from 2 PM (afternoon/evening schedule).
• Lives in Bogotá.
• Is available to work on-site (North Point).
• Has a C1 level of English.

Let's talk about benefits:

• Performance bonuses.
• 42-hour workweek – 2 days off.
• Employee fund.
• Volunteer programs.
• Career development plan.

What sets us apart: We are the expert team in global digital business services in 100 countries, with around 500,000 employees worldwide! Great Place To Work® has certified us as one of the best places to work in the country and the world. We never stop innovating and always go beyond.
At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and employees,
fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, creates a meaningful impact, and builds a more equitable world.
Make a difference with the TOP Team!