Bilingual Customer Service Representative

WE ARE SEEKING A RELIABLE AND ORGANIZED AGENT TO JOIN OUR TEAM. YOU WILL BE THE FIRST POINT OF CONTACT FOR OUR CLIENTS' COMPANY AND WILL PROVIDE ADMINISTRATIVE SUPPORT ACROSS THE ORGANIZATION. THE IDEAL CANDIDATE WILL HAVE A FRIENDLY AND PROFESSIONAL DEMEANOR, EXCELLENT COMMUNICATION SKILLS, AND THE ABILITY TO MULTITASK EFFECTIVELY. FUNCTIONS: ANSWER, SCREEN, AND FORWARD INCOMING PHONE CALLS PROVIDE ACCURATE INFORMATION TO CALLERS AND DIRECT THEM TO THE APPROPRIATE DEPARTMENT OR INDIVIDUAL PERFORM GENERAL CLERICAL DUTIES SUCH AS DATA ENTRY AND DIGITAL FILING ASSIST IN ORGANIZING MEETINGS AND SCHEDULING APPOINTMENTS ASSIST WITH OTHER ADMINISTRATIVE TASKS AS ASSIGNED HANDOVER REQUESTED TASKS FROM MANAGEMENT TEAM SKILLS REQUIRED: ORGANIZATIONAL SKILLS: ABILITY TO MANAGE MULTIPLE TASKS AND PRIORITIZE WORK EFFECTIVELY ADMINISTRATIVE SKILLS: PROFICIENT IN PERFORMING GENERAL ADMINISTRATIVE DUTIES SUCH AS DATA ENTRY AND DIGITAL FILING DATA ENTRY: ACCURATE AND EFFICIENT DATA ENTRY SKILLS PHONE SYSTEMS: FAMILIARITY HANDLING HIGH CALL VOLUME AND TRANSFERRING CALLS ABILITY TO PROCESS REQUESTS ACCURATELY AND EFFICIENTLY OFFICE EXPERIENCE: PREVIOUS EXPERIENCE WORKING IN AN OFFICE IS A PLUS TYPING SKILLS: PROFICIENT TYPING SKILLS WITH A HIGH LEVEL OF ACCURACY - ENGLISH AND SPANISH CUSTOMER SERVICE: EXCELLENT CUSTOMER SERVICE SKILLS WITH THE ABILITY TO HANDLE INQUIRIES OR COMPLAINTS IN A PROFESSIONAL MANNER C1+ ENGLISH REQUIRED (THIS IS A MUST) EXCELLENT COMMUNICATION AND ORGANIZATIONAL SKILLS PROFICIENCY IN MICROSOFT OFFICE LEGAL EXPERIENCE IS A PLUS Tipo de puesto: Tiempo completo Idioma: Inglés (Obligatorio)#J-18808-Ljbffr