GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company. Your responsibilities and tasks: Develop the service sales strategy and ensure a GEA approach to customers within the cluster (cooperation with Head of Service) Identifying opportunities for service sales Actively managing key customer accounts Operate in partnership with sales engineers to identify "up-sell" and "cross-sell" opportunities to maximize revenue and improve overall customer experience. Manage individual day to day activities with possible responsibility for multiple product groups / application clusters to ensure consistent approach and optimized performance. Continuous optimization of processes and structure (strategy, methods, tools, personnel development, etc.) and related key figures. Find new ways to improve customer satisfaction. Your profile and qualifications: Bachelor's degree, preferably in an engineering discipline (electronic, mechanical, etc.) Required languages: English Service or capital equipment sales experience in Service or engineering environment Capable of implementing strategic service sales plan Relevant work experience: 3 years Service Experience, customer management, empathy and sense of urgency. Excellent communicator, written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands and cultures Prioritizes customer needs, establishes effective relationships with customers as well as internal stakeholders The ability to exert influence on his / her customers by conviction, persuasion and negotiation Can implement delegated tasks effectively, whilst maintaining involvement and responsibility for outcomes. The ability to gain high levels of trust from customers and to predict customer and competitor actions. Desirable: Familiarity with GEA service offerings and local market requirements of different customer groups GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified. #J-18808-Ljbffr
