At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. The Business Analyst (BA) helps bridge the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. The BA engages with business leaders and users to understand how data-driven changes to processes, products, services, and software can improve efficiencies and add value. They articulate those ideas but also balance them against what's technologically feasible and financially and functionally reasonable. Position can be on-site or hybrid. Responsibilities Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Construct workflow charts and diagrams; studying system capabilities; writing specifications. Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning. Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for strategic decision-making. Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports. Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes. Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement. Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues. Work with IT and the implementation team to define configuration specifications and business analysis requirements. Assist in the development of KPI report production, automation, and validation. Provide recommendations for possible process changes to help optimize current procedures in support of maximizing outcomes. Minimum Requirements 5-10 years' work experience. Fluency in Google suite (Sheets, Docs, Slides, Drive, etc.). Direct experience in the development of solutions, recommendations or outcomes. Demonstrated leadership, analytical, organization, interpersonal, and communication skills. Ability to work on multiple projects simultaneously. Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools. Basic knowledge in generating process documentation (BRD). Strong written and verbal communication skills including technical writing skills. Strong in Data Analytics or Data Engineering or Data Governance and Master Data Management (MDM). Ability to impact operations and effect change without being confrontational. Detail-oriented, analytical, and inquisitive. Ability to work independently and with others. Experience with financial modeling/analysis. WHAT'S IN IT FOR YOU Be part of an ever-evolving global organization focused on transformation. Have a support system where you have a safe place to voice your opinion and share feedback. Open space to be creative, strategize, brainstorm, and plan for the future success of IRM. Global connectivity to learn from 27,000+ teammates across 63 countries. Be part of a winning team who embrace diversity, inclusion, and our differences. #J-18808-Ljbffr