Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. Join the team and create the future of customer experience together. Position: Account Director, Enterprise Reports to: Sales Director, Enterprise Location: Colombia (Bogotá) The Account Director, Enterprise develops and implements a comprehensive strategy to drive revenue for the entire Genesys suite of products through managing direct sales in the West Sales organization. Key Responsibilities: Meeting and/or exceeding goals including, but not limited to, revenue, customer growth, and sales expenses. Sells and promotes the sales of Genesys products to customers including negotiating price, other concessions and terms and conditions of the sale. Develops and executes a territory plan to maximize bookings. Generates and achieves monthly territory forecasts, and accurately manages forecast to achieve quarterly targets. Acts as a Genesys representative to maintain positive relationships with all employees, customers, partners, and shareholders. Conducts weekly progress meetings with the sales team. Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations is important. Hands-on management style to provide coaching and guidance where needed to move deals through the sales cycle. Builds relationships with key players in customer accounts. Minimum Requirements: Bachelor's degree. +5 years' sales management experience within the technology industry. Ability to hire and train new sales representatives. Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment. Demonstrated track record in software sales. The willingness to travel. Desirable Skills: Excellent verbal and written communication skills: produce materials, deliver presentations, and perform general education. Ability to represent the company at senior executive levels. Able to develop proposals and manage the sales cycle with minimum supervision while providing regular updates on progress and challenges. Demonstrated leadership skills. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes. Visit Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, please reach out to ******. You can expect a response within 24-48 hours. Genesys is an equal opportunity employer committed to equity in the workplace. #J-18808-Ljbffr